Refund policy

Last Updated: 28th October, 2026 

1. Overview

At NYTT W.L.L we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help with returns, exchanges, and refunds in accordance with Bahrain’s consumer protection laws.

2. Eligibility for Returns

You may return a product if:
- It is defective, damaged, or not as described.
- It is unused, in its original packaging, and returned within [X] days of delivery.
- You provide proof of purchase (e.g., order number, receipt).

3. Non-Returnable Items

The following items are not eligible for return:
- Perishable goods (e.g., food, flowers)
- Personal care items (e.g., cosmetics, undergarments)
- Customized or personalized products
- Digital downloads or gift cards

4. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within [X] business days.
Shipping costs are non-refundable, unless the return is due to our error.

5. Exchanges

We replace items if they are defective or damaged.
If you need to exchange an item, contact us at info@bynytt.com within [X] days of receiving your order.

6. Return Shipping

You are responsible for paying your own shipping costs for returning your item unless the return is due to a mistake on our part.
We recommend using a trackable shipping service or purchasing shipping insurance.

7. Contact Us

If you have any questions about our return and refund policy, please contact us at:
Email: info@bynytt.com